Michael Manley, publisher of Funeral Business Advisor, the magazine that wants me to advertise in their relatively-new publication, responded to our post, NFDA Convention Contract Already Yielding Unwanted Sales Pitches, with the following letter:
As publisher of Funeral Business Advisor, I would like to comment that we are a REAL magazine, circulating FREE to over 30% more death care professionals than any other industry magazine. And Funeral Business Advisor’s success has evolved with a very simple premise; our publication provides insightful content, advice, and information that is intended to help the funeral director manage and run their business more effectively.
Yes, our content is typically provided by our advertisers, but not intended to be viewed as an “advertorial.” Quite to the contrary, we go to great lengths to ensure that our contributing writers DO NOT write in a self-promotional (self-serving) manner. We edit the content to maintain as unbias approach as possible. In reality, we are as a marketing vehicle for manufacturers, distributors, and industry providers to highlight their products and services to the funeral industry.
But what most who are in the publishing business don’t realize, is every magazine is designed in this manner. Not a single magazine would be in business if it wasn’t for their advertisers, so every publisher is concerned with their advertisers first and foremost. At FBA, this is especially important since we are solely funded by our advertisers. The reason we can bring such great content to the industry is because our advertiser help pay for it. Unlike most of the other industry publications, we can’t subsidize our costs with subscription fees. I like to say we are like a co-operative. We provide a marketing tool that everyone shares in the cost and everyone receives the benefit.
Here is how it usually works. Most magazine have an editorial staff, or they pay freelance writers to provide content for the publication. Then those same magazines contact advertisers to solicit advertisements to place around the editorials that they intend to publish. They do this to encourage the advertiser that their ads will have more visability and effect because it will be included with an editorial that has content relating to their business.
At Funeral Business Adisor, we don’t ignore the reason other magazines do this, but we take it a step further and make it much more effective for our advertisers. Who is best suited to educate and provide information and advice to the death care industry? Is it a member of an editorial staff or freelance writer? Or is it someone who works in the death care industry daily? In fact, we believe it is the industry experts themselves. The people making the products or selling the products/services are the experts. They are the ones who should be educating the industry. Funeral Business Advisor does exactly what ever magazine does. We bring “buyers and sellers” together for the benefit of both parties.
We give the industry participant the opportunity to have a voice, and in return for this opportunity we provide two very important benefits:
(1) Funeral Directors get great information. Information that is fresh, current, and designed to help improve their businesses.
(2) We provide the industry suppliers a direct marketing venue (same as every other publication, but provided in a different manner) that is far more effective than traditional magazines.
Instead of just purchasing an ad as every other magazine offers, we offer the opportunity to purchase a marketing package.
THE END RESULT: Our readers (funeral directors) have responded with overwhelminly favorably feedback.
How do we know we are being read? Our advertisers have consistenly told us that they get many more calls from their advertisement in our publication than from competing industry magazines. In fact, these testimonials are posted on our website as proof of these claims.
In the end, all magazines success relies upon the success of generating sales leads for their advertisers. Without good ad results, advertisers would pull their ads and the magazine would go out of business.
Yes, we are less than 1 yr old, but looking at the major industry suppliers who have entrusted us with a portion of their marketing dollars with us, it is obvious we have made a BIG SPLASH and will be in business for many years to come.
Sincerely,
Michael Manley
Publisher
If you’ve had a chance to check out their website, you’ll see that they offer quite a lot for a free publication. Even with content provided by the advertisers, the magazine feels substantial and offers a wide range of subject matter.
The folks at FFM Media (who also publish Recruiting & Staffing Solutions, Pet Product Resource Guide, Club Solutions and Golf Management Solutions) are new to the funeral industry, but that doesn’t mean they don’t have a winning strategy.
I would, however, make the point that, despite Mike’s claims, the way they get content is not new. Every funeral publication solicits editorial content from the industry. I’ve written articles for several trade magazines, with no return ($$$) except for the byline that follows the article. Final Embrace contributors like Kim Stacey write for the trades as well.
The difference? Getting published in one of the other trade magazines is not about buying ad space. It’s about having something to say that isn’t necessarily ad-supported.
And to be fair, The Director, Mortuary Management, American Funeral Director and others publish their editorial calendar far in advance of their publication date. This is to, obstensibly, give advertisers a chance to decide which editorial content would best fit their ad.
So do I think that the Funeral Business Advisor is “bad” or “evil”? ABSOLUTELY NOT!
In fact, they’ve got the same model I’ll be using when we launch Final Embrace: The Magazine.
Do I think they’ll accept my article submissions, even if I don’t advertise with them? That’s an answer I don’t have yet. But once I figure out whether Final Embrace can afford to advertise with them, I’ll let you know.
August 13, 2007 at 8:00 pm
In response to the following comment:
“I would, however, make the point that, despite Mike’s claims, the way they get content is not new. Every funeral publication solicits editorial content from the industry. I’ve written articles for several trade magazines, with no return ($$$) except for the byline that follows the article. Final Embrace contributors like Kim Stacey write for the trades as well.
The difference? Getting published in one of the other trade magazines is not about buying ad space. It’s about having something to say that isn’t necessarily ad-supported.”
I would absolutely agree with Tim that other trade publications DO indeed solicit content “on occasion” from industry suppliers, and I never made mention to the contrary. And indeed, I would also agree, on occasion, those other publications don’t require purchasing ad space either. ***Although, I will mention that Kim Stacy has told me that she traded 1 year worth of advertising for writing 3 articles for a funeral industry publication, and received ZERO phone calls from the AD - At FBA, Kim would not have paid anything for her ad because we have a guarantee that says her advertisent would be free if we do not produce results - What other publications makes that guarantee?
I would also respond by saying; that might be what OTHER publication do, but NOT what Funeral Business Advisor does. And we don’t hide this fact whatsoever from anyone, especially our advertisers. I will also challenge anyone to ask those other publications if they would ever consider circulating their magazine FREE of charge to the funeral director, and removing their subscription cost. It would be my guess that if they will not!!! And if they did, their ad prices would be much higher, and they would reconsider how they structure their ads and content. I always believe in comparing “apples to apples.” But in some cases, it is simply “apples and oranges.” See, if you look at FBA carefully, we are a free publication, so we can guarantee that we are at least reaching virtually every independent funeral home in the United States. You would also see that our cost to advertise, per funeral home or crematory, is much less than our competitors. In fact, FBA is anywhere from 25-50% less, on a per contact basis, than the other industry publications. And that includes the ability to write in every issue. And anyone who has studied advertising and marketing will know that “cost per contact” is is critical component in determing the cost-effectiveness of an ad placement. But with that said, FBA still feels the MOST IMPORTANT factor is ad results!!!
I would counter Tim’s point by asking: Does being published with an editorial generally create any significant number of sales leads for the writer (or company)??? My experience says probably NOT, because I don’t think writing (without advertising) in our publication would produce any significant results either. As I mentioned before, FBA is a “marketing publication”, first and foremost. And we have the dual goal of providing our readers (funeral directors) current content written by industry experts, and at the same time giving industry suppliers the ability to market their services to the industry. Truth be told, we DO on occasion publish editorials (as needed) by writers who do not publish an ad with us (i.e. Doug Clery, Adfinity, July/August 2007). But we are in business to produce sales leads for our advertiser as priority #1. That is why we are the ONLY industry publication that sells our cover. (By the way, our last 3 cover companies have produced over 500 phone calls combined for them).
So it is simple. Our advertsers get results and we have proven that explicitly. And since we do publish other indusry trade publications following the same format, our experience has shown that advertisers that write receive better ad results.
How can we produce better results when we do not allow direct self-promotion by the writer of the editorial? It is simple concept that we have proved over several years of publishing this format. We realize, like most fortune 500 companies realize, that advertising is as much about BRANDING as it is creating awareness for a specific product or service. By writing consistenly in our publication, a writer (and company) builds trust with the reader. The content is information, positive, and uplifting. This then translates into a positive transfer of emotion, thus making the advertisements more effective. Would you be in more of a buying mood if you read a “positive” editorial about cremation, or if you were reading a negative article about the industry with regards to a violation of ethics? This is why at FBA we work hard to filter this type of content. It is also why we don’t advocate publishing industry news. Frankly, there are publications that do that publish news and sometimes uninspiring content (i.e. Mortuary Management, The Director, American Funeral Director, YB News, etc.) And frankly, they are must be good at what they do because they have been around for a long time. Without a doubt, they are good with what they do and have a place in the industry. And we (FBA) are good at what we do and there is definitely a place for us as well.
How do we judge or gauge success? With advertiser results and reader feedback!!! And as we begin production on our sixth issue, I can say with certainty that we have succeeded based on the criteria and measurement metrics that we use.
I will ask one final question; Does a company wanting to market their services send out a “direct mail” letter because they enjoy creating and writing the piece? NO, they spend the money to produce and mail the advertisement because they want to produce new sales leads. Therefore, if someone wants to be published and not advertise, then they should indeed approach one of the OTHER publications. Unlike FBA, with those other industry publications, there are NO GUARANTEES of when someone would might be published, if they are published at all. And there are NO GUARANTEES of sales leads being generated by simply being published. So by all means, anyone who just enjoys writing and not concerned with increasing sales, then they should concentrate on THOSE publications. But anyone who wants guaranteed results and guaranteed editorial placement, then they could look at FBA. Simply stated, there is a strategy available for anyone by any magazine. It is up to the supplier to determine what works best for them!
Michael Manley
Publisher, Funeral Business Advisor
August 13, 2007 at 9:37 pm
[...] not, read “Funeral Business Advisor Responds, And How!” first and then read this letter from Michael: I would absolutely agree with Tim that other [...]
August 13, 2007 at 10:21 pm
Gentlemen…
Wow!
As Tim knows I have been working with Kim Stacey over the last few months re-launching our website http://www.colorsofhonor.com
Upon completion of that process Kim and I had discussed possible advertising venues and without hesitation her first suggestion to me was FBA. Not being familiar with FBA I checked out the website and the rates.
I was VERY impressed with what I saw!
When I read Tims remarks in his initial post about FBA I just had a bad feeling that his comments were a little too flip and were not of his usual “well informed” nature.
I was immediately impressed with Mr. Manley’s timely and PASSIONATE response! Any doubts I had about using FBA have been erased and I would ask Mr. Manley (if he reads this) to do three things:
Please put me on your mailing list!
Thomas Poolton
922 Robinson Road
Dunnville, Ontario
CANADA N1A 2W1
Please visit my website
http://www.colorsofhonor.com and comment…
and finally email me at poolton@colorsofhonor.com so we can discuss my options.
We are new to the US market, desperate for exposure and I think Mr. Manley and his team are who I have been looking for!
Perhaps we can share my FBA experience and let the readers know how the process goes!
Tim as always keep up the good work!!!
Mr. Manley, if nothing else, anyone as passionate about our companies as the three of us are, can perhaps show the industry a thing or three!
Looking forward to hearing from you Michael!!
Yours in funeral service,
Thomas A. Poolton
Funeral Director
Colors of Honor